Cancellation Policy
More than 48 hours before pickup
100% refund
Full refund processed to your original payment method within 5–10 business days.
Within 48 hours of pickup
Non-refundable
Cancellations within 48 hours cannot be refunded as drivers have already been allocated to your booking.
How to cancel: Contact us via our contact page or WhatsApp with your confirmation code (IMT-XXXXXX).
No-shows: If you don't show up for your pickup without cancelling, no refund is provided.